Privacy statement

Dynaplan is committed to protecting your privacy. Please read the Dynaplan privacy statement below. The privacy statement applies to data collected by Dynaplan’s Web sites and services.

Last updated:

Collection of your personal information

In order to access some Dynaplan services, you will be asked to sign in with a user name and password.

At some Dynaplan sites, we ask you to provide personal information, such as your name, e-mail address, or the name of the company you work in. If you choose to make a purchase or sign up for a paid subscription service, we will ask for additional information.

We may collect information about your visit, including the pages you view, the links you click and other actions taken in connection with Dynaplan sites and services. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring Web site addresses.

Use of your personal information

Dynaplan collects and uses your personal information to operate and improve its sites and deliver the services or carry out the transactions you have requested. These uses may include:

  • providing you with more effective customer service
  • making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information
  • performing research and analysis aimed at improving our products, services and technologies
  • displaying content and advertising that are customized to your interests and preferences

We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. We may also occasionally send you product surveys or promotional mailings to inform you of other products, services, or community activities available from Dynaplan.

Sharing of your personal information

Except as described in this statement, we will not disclose your personal information outside of Dynaplan and its controlled subsidiaries and affiliates without your consent. See the Communication preferences section below for more information.

We may access and/or disclose your personal information if we believe such action is necessary to:

  • comply with the law or legal process served on Dynaplan
  • protect and defend the rights or property of Dynaplan (including the enforcement of our agreements)
  • act in urgent circumstances to protect the personal safety of users of Dynaplan services or members of the public

Accessing your personal information

You will have the possibility to view or edit your personal information online. In order to help prevent your personal information from being viewed by others, you will be required to sign in with your user name and password.

Communication preferences

You can stop the delivery of future promotional e-mail from Dynaplan sites and services by following the specific instructions in the e-mail you receive.

Security of your personal information

Dynaplan is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.

If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone, you should always choose to log out before leaving a site or service to protect access to your information from subsequent users.

Google Analytics

We are using the web analytics service Google Analytics to get a better understanding of how our visitors interact with our website. Google Analytics collects information such as the website you came from to get here, for how long you stay at our website, which pages you visit, which device you are using, and which country you are in. When you are logged in on our website, your visits will be coupled together, even across different devices. If you do not wish to help us improve our services by letting us collect information on how you interact with our website, you can opt out by installing the Google Analytics Opt-out Browser Add-on.


In order to remember things across different page views and visits, websites store tiny text files, commonly referred to as cookies, in your web browser. You can disable the use of cookies in your browser settings, but that will limit the functionality of this website. In particular, you will not be able to log in to your user account. There are a few different cookies that the Dynaplan website may store in your browser:

This cookie helps recognizing a visitor across different page views. It is required in order to log in on our website.
When logging in on our website, you can choose to be remembered for a month, so that you don’t have to log in again every time you visit. That is the purpose of this cookie.
Our website is available in multiple languages. When you change the website language, we store your preferred language settings. This way we can show the website in the same language the next time you visit. Your language preferences are stored in this cookie.
To comply with the EU Cookie Law, we inform our visitors about our use of cookies and ask for their consent. Your privacy settings are stored in this cookie.
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As described above, we are using Google Analytics to track how our visitors interact with our website. Google Analytics uses these cookies for that purpose.

If you do not consent to our use of cookies, you must disable cookies in your browser settings. By using the Dynaplan website with cookies enabled in your browser settings, you implicitly consent to our use of cookies.

Changes to the privacy statement

We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to the privacy statement, we will revise the "last edited" date at the top of this statement. If there are material changes to this statement or in how Dynaplan will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how Dynaplan is protecting your information.

Contacting us

Dynaplan welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please contact us at